Terms and Conditions

1. Introduction

ReccoHub is a product owned and operated by House Code Green LLC, a Delaware Limited Liability Company. These Terms form a binding agreement between you and the Company.

2. Company Information

• Legal Entity: House Code Green LLC
• Entity Type: Delaware Limited Liability Company
• Product: ReccoHub
• Email: support@reccohub.com
• Website: https://www.reccohub.com
• Address: 262 Chapman Rd, Ste 240, Newark, DE 19702, United States

3. Eligibility

ReccoHub is intended only for individuals who are 18 years of age or older. By using ReccoHub, you represent and warrant that you are at least 18 years old, have the legal capacity to enter into these Terms, and will comply with applicable laws and regulations.

ReccoHub does not permit accounts for anyone under 18. If we learn that an account belongs to someone under 18, we may close it.

4. Account Registration

To access certain features, users may be required to create an account. Users agree to:

• Provide accurate information
• Maintain updated information
• Maintain account security
• Protect login credentials
• Accept responsibility for all account activity

5. Profile Types & Account Structure

ReccoHub supports consumer profiles, business profiles, and multiple homes/properties under one account. Users may toggle between consumer and business modes, manage multiple homes, and designate a default home.

Users may not impersonate businesses, misrepresent identity, or create fraudulent accounts.

6. Verified Reviews

Users may submit reviews only if a valid receipt, proof of purchase, or verified transaction is uploaded and approved by ReccoHub systems. ReccoHub may reject unverifiable reviews, remove suspicious reviews, investigate abuse, or suspend accounts.

Reviews must reflect genuine experiences and must not contain knowingly false statements, and may not be manipulated for rewards. Users may not submit fake reviews, coordinate fraudulent reviews, upload fabricated receipts, or manipulate recommendation systems.

You may not review a business you own, manage or work for, or in which you or a family member has a financial interest, and you may not ask or pay anyone to review a business on your behalf.

7. AI-Assisted Reviews

ReccoHub may provide AI-assisted review generation features. AI-generated reviews are editable drafts only; users remain solely responsible for final submitted content, and AI-generated content may contain inaccuracies.

Users may edit AI-generated reviews, regenerate reviews, or post reviews directly, but may not use AI-generated reviews for deceptive or unlawful purposes.

8. Referrals & Community Reward System

Every review on ReccoHub requires a verified receipt. Each user has a personal referral code, which is shown on every verified review that user posts, whatever its rating.

Another user may use your code only when adding the receipt for their own purchase, within 7 days of the purchase date, and only if they also post a review of that purchase. You may not use your own code, and a code counts only if its owner has posted a verified review of the same business.

Reccos are ReccoHub's social currency, earned for helping fellow community members; they have no cash value. You earn 2 Reccos for each review you post while it remains published, and 2 Reccos each time another user's verified purchase is made with your code. If a review is deleted by its author or removed by ReccoHub, the Reccos it earned — including those earned by the owner of any code used with it — are taken back. Reccos cannot be bought, sold, transferred or exchanged for money, and do not expire.

What a review says — its star rating, or whether the reviewer recommends the business — never determines whether Reccos or any reward is earned. ReccoHub reserves the right to reject suspicious referrals, reverse rewards, modify reward calculations, and investigate abuse.

9. Cashback & Reward Programs

ReccoHub offers two kinds of reward: (a) cash rewards, paid only for purchases at businesses enrolled in ReccoHub's cashback program when a referral code is used, to both the user who used the code and the code's owner; and (b) Reccos, which have no cash value (Section 8). At a business that is not enrolled, only Reccos are earned. Rewards are promotional and may be modified or discontinued on notice.

A cash reward is calculated on the purchase amount before sales tax and tip. It is pending until the receipt is verified, a review is posted and the business approves the claim (or the claim is approved automatically after the period ReccoHub sets), and becomes available to cash out once the business's weekly payment for it is received. You may cash out your available balance once it reaches the minimum shown in the app, to a bank account through our payment processor, Stripe, after completing Stripe's identity verification.

While a cash reward is pending or being paid on a purchase, the review of that purchase is locked and cannot be edited or deleted. ReccoHub may delay, suspend, reject, or reverse a reward that is ineligible, duplicative, fraudulent or abusive, including where the underlying purchase is refunded or returned.

You are responsible for any taxes on rewards you receive. Before paying out, we or our payment processor may require your taxpayer identification number and other tax information, and we may report payments to tax authorities where the law requires it.

A reward balance that stays unclaimed in an account with no activity may be treated as abandoned property under applicable state law after the period that law sets, and may be reported and turned over to the state as that law requires.

10. Business Services

Business users may manage business profiles, review, approve or dispute cashback claims, receive AI insights, sponsor events, and access analytics. Businesses enrolled in the cashback program are also bound by the Business Cashback Program Participation Agreement. Businesses are responsible for accurate business information, lawful operations, honoring promotions where applicable, and compliance with applicable laws.

Verification. Claiming a business listing does not by itself establish ownership. Until ReccoHub has verified ownership, a claimed business account is read-only: it may view a limited number of recent reviews but may not change the listing, respond to reviews, add team members, join sponsorship or cashback programs, or purchase business plans. ReccoHub may request documents to verify ownership and may decline or withdraw verification at its discretion.

Payment obligations. Amounts a business owes under any ReccoHub program, including cashback reimbursements, fees and subscriptions, are due when invoiced or charged. If a payment fails or remains unpaid, ReccoHub may retry the charge, suspend the business's participation in rewards and sponsorship programs, hold new claims, and restrict or suspend the business account until the balance is settled. A business remains responsible for amounts owed after suspension or termination.

Disputes in good faith. A business may dispute a cashback claim only where it has a genuine, specific reason to believe the transaction did not occur as claimed. Disputing legitimate transactions, disputing claims because of the content or rating of a review, or disputing claims as a matter of course is a breach of these Terms. ReccoHub may treat a pattern of such disputes as grounds for suspension or termination, and may decide disputed claims against the business.

Suspension, termination and refusal of service. ReccoHub may suspend or terminate a business account, in whole or in part, for non-payment, disputes made in bad faith, fraud, abuse of members or staff, or any other breach of these Terms. While an account is suspended, ReccoHub may keep the public listing visible without rewards or sponsorship features, or remove it from the platform entirely. ReccoHub may refuse to provide services to a business, its owners, its affiliates or any successor entity that has been terminated for these reasons, including by declining new registrations or claims, and may retain records needed to enforce this.

11. Event Sponsorships

Users may create community events, request sponsorships, and submit events to participating businesses. ReccoHub does not guarantee sponsorship approvals or business participation and is not responsible for agreements between users and businesses. Businesses retain full discretion regarding sponsorship participation.

12. Subscriptions, Billing & Refunds

Consumer subscriptions relate only to event sponsorship outreach capabilities. Free users may submit one sponsorship request per month to one participating business. Paid users may contact multiple businesses, target selected businesses, and access additional sponsorship features.

Business subscriptions may provide AI-generated business insights, customer intelligence, advanced analytics, and premium features.

Paid plans renew automatically at the end of each billing period, at the price shown when you subscribed, until you cancel. You can cancel at any time from Settings on the website or in the app, or through the billing portal, and your access continues to the end of the period already paid for. We will notify you before any price change takes effect, and for plans with a term of a year or more we will remind you before the renewal.

A plan bought on the website is billed by our payment processor, Stripe; ReccoHub does not store full payment card information. A plan bought in the iOS or Android app is billed by Apple or Google under their terms, and refunds for those purchases are handled by the store. Except where the law or a store's policy requires otherwise, fees already paid are not refundable, and we do not give partial refunds for unused time.

13. User Content

Users retain ownership of content they submit. By submitting content, users grant House Code Green LLC a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, display, process, analyze, and distribute content for platform operations.

14. Prohibited Activities

Users may not:

• Violate laws
• Engage in fraud
• Manipulate reviews
• Impersonate others
• Upload malicious software
• Scrape platform data
• Interfere with platform operations
• Abuse referral systems
• Exploit vulnerabilities
• Infringe intellectual property rights

15. Fraud Detection & Platform Monitoring

ReccoHub may monitor transactions, analyze uploaded receipts, detect suspicious behavior, review referral activity, and investigate abuse. Users acknowledge that automated fraud detection systems may be used, account activity may be reviewed, and suspicious activity may result in restrictions or investigations.

16. Content Moderation

We may remove or hide content that is not backed by a verified purchase, that is fraudulent, defamatory, threatening, discriminatory, sexually explicit, that discloses someone's private information, or that otherwise breaks these Terms. We do not remove a review because of its rating or because a business dislikes it. Anyone, including a business, may report content from the review or post itself; reports are decided by ReccoHub, not by the reporter. If your content is removed or your account is restricted, we tell you why where the law allows, and you can ask us to look again by emailing support@reccohub.com.

17. Copyright Complaints

If you believe content on ReccoHub infringes your copyright, send a notice under 17 U.S.C. §512(c)(3) to our designated agent at support@reccohub.com or House Code Green LLC, 262 Chapman Rd, Ste 240, Newark, DE 19702, United States. Include the work you claim is infringed, where the material appears on ReccoHub, your contact details, a statement that you believe in good faith the use is not authorized, a statement under penalty of perjury that the notice is accurate and that you are authorized to act for the owner, and your physical or electronic signature. We remove or disable access to material identified in a valid notice, notify the person who posted it, and close the accounts of repeat infringers.

18. AI Disclaimers

AI-generated outputs may contain inaccuracies, are informational only, and should not be considered professional advice. Businesses and users remain responsible for decisions made using platform insights. ReccoHub does not guarantee customer satisfaction, referral success, business outcomes, or AI accuracy.

19. Privacy

Use of ReccoHub is governed by the ReccoHub Privacy Policy. By using ReccoHub, users consent to receipt verification, AI-assisted processing, fraud monitoring, referral validation, and related data processing activities.

20. Third-Party Services

ReccoHub may integrate with Stripe, Google, AWS, OpenAI, analytics providers, POS systems, and other third-party services. House Code Green LLC is not responsible for third-party services, external systems, or third-party policies.

21. Termination

House Code Green LLC may suspend, restrict, or terminate accounts for policy violations, fraud, abuse, illegal activity, or harmful conduct. Users may discontinue use at any time.

22. Disclaimers

ReccoHub is provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, House Code Green LLC disclaims warranties, guarantees, uninterrupted service, error-free functionality, and fitness for a particular purpose.

23. Limitation of Liability

To the maximum extent permitted by law, House Code Green LLC shall not be liable for indirect damages, incidental damages, consequential damages, lost profits, reputational harm, or data loss.

Total liability shall not exceed the amounts paid by the user to ReccoHub within the previous 12 months, or USD $100, whichever is greater.

24. Indemnification

Users agree to indemnify and hold harmless House Code Green LLC, ReccoHub, affiliates, officers, employees, contractors, and partners from claims arising from misuse of the platform, user content, fraud, illegal activity, or violations of these Terms.

25. Intellectual Property

All platform content, software, branding, logos, designs, systems, and related intellectual property are owned by House Code Green LLC or its licensors. Users may not copy, modify, reverse engineer, distribute, or commercially exploit platform intellectual property without permission.

26. Governing Law

These Terms, and any disputes arising out of or relating to ReccoHub or House Code Green LLC, shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

Users agree that any legal action, claim, or proceeding arising from or relating to ReccoHub shall be brought in courts located in the State of Delaware, unless otherwise required by applicable law.

27. Dispute Resolution — Binding Arbitration and Class-Action Waiver

Please read this section carefully. It affects your rights.

Informal resolution first. Before filing a claim, you agree to email support@reccohub.com with your name, your account email and a description of the dispute, and to give us 60 days to try to resolve it with you informally. We will do the same before bringing a claim against you.

Arbitration. If we cannot resolve it informally, any dispute, claim or controversy between you and House Code Green LLC arising out of or relating to ReccoHub or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator may award the same remedies a court could award to you individually. Either party may instead bring an individual claim in small-claims court, and either party may seek an injunction in court to protect intellectual property or confidential information.

No class actions. You and we each waive the right to a jury trial and the right to bring or take part in a class, collective, consolidated or representative action. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. If 25 or more similar arbitration demands are brought by the same or coordinated counsel, they will be grouped and heard in staged batches, and filing fees are due only as each batch proceeds.

Opt-out. You may opt out of arbitration and the class-action waiver by emailing support@reccohub.com within 30 days of first accepting these Terms, stating your name and account email and that you opt out. Opting out does not affect any other part of these Terms.

This section survives the closing of your account. If the class-action waiver is found unenforceable for a particular claim, that claim will proceed in court under Section 26, not in arbitration.

28. Severability & Your Rights

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.

Nothing in these Terms limits any right you have under applicable law that cannot be limited by contract. Nothing in these Terms restricts your right to post honest reviews of ReccoHub or of any business anywhere else, and nothing penalizes you for the content or rating of a review.

29. Entire Agreement

These Terms, together with the Privacy Policy and related policies, constitute the entire agreement between users and House Code Green LLC regarding ReccoHub.

30. Contact Information

House Code Green LLC — ReccoHub Support Team

• Email: support@reccohub.com
• Website: https://www.reccohub.com
• Address: 262 Chapman Rd, Ste 240, Newark, DE 19702, United States

31. Platform Integrity & Trust Principles

ReccoHub is built around verified customer experiences, trusted recommendations, transparent reward systems, responsible AI usage, fraud prevention, and community accountability. Accounts engaging in fake reviews, duplicate receipt submissions, manipulated referrals, abusive reward activity, or platform abuse may be suspended, terminated, investigated, or subject to legal action.

32. Acknowledgement

By using ReccoHub, users acknowledge that they have read these Terms, understand them, and agree to be legally bound by them.