ReccoHubTerms & Conditions

Privacy Policy

House Code Green LLC · Effective January 1, 2024 · Last updated May 15, 2026

Welcome to ReccoHub ("ReccoHub," "Platform," "Service," "we," "our," or "us"), a product owned and operated by House Code Green LLC, a Delaware Limited Liability Company ("Company").

This Privacy Policy describes how House Code Green LLC collects, uses, stores, processes, shares, discloses, retains, protects, and otherwise handles information relating to individuals who access or use the Services.

This Privacy Policy applies to users located in the United States and is intended to comply with applicable U.S. federal and state privacy laws. By accessing or using ReccoHub, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Introduction

This Privacy Policy describes our practices regarding the collection and use of your information across ReccoHub mobile applications, websites, APIs, business dashboards, community features, event sponsorship services, and related products and services.

2. Company Information

  • Legal Entity: House Code Green LLC
  • Entity Type: Delaware Limited Liability Company
  • Product: ReccoHub
  • Email: support@reccohub.com
  • Website: https://www.reccohub.com
  • Mailing Address: 254 Chapman Rd, Ste 209, Newark, DE 19702, United States

3. Definitions

  • Personal Information — information that identifies, relates to, describes, or can reasonably be linked to an individual.
  • Consumer — an individual acting in a personal or household capacity.
  • Business User — a business entity or representative using ReccoHub business services.
  • Verified Transaction — a transaction supported by receipt upload, proof of purchase, or transaction validation.
  • AI Services — artificial intelligence systems used for review generation, sentiment analysis, recommendation analysis, fraud detection, and business insights.
  • Community Referral — a recommendation relationship between users involving verified local businesses or services.

4. Scope of This Policy

This Privacy Policy applies to visitors, registered users, consumers, business users, sponsors, referral participants, event organizers, and any individuals interacting with ReccoHub services.

It does not apply to third-party websites, external services, or third-party applications not controlled by House Code Green LLC.

5. Information We Collect

5.1 Information You Provide Directly

  • Account registration: name, username/display name, email, phone number, password credentials, authentication identifiers, Google Sign-In (and future Apple Sign-In) information
  • Consumer profile: homeowner/renter status, ZIP code, home and property details, room organization, product/service records
  • Business profile: business name, address, category, phone, website, hours, sponsorship preferences, payment setup
  • Household & product: product names, appliance details, warranty information, purchase records, maintenance schedules, serial numbers, manuals, retailer information, service history
  • Receipt & transaction: merchant name, date/time, receipt number, amount, tax, store location, line-item details, uploaded images/PDFs, business identifiers, payment-related metadata where available
  • Reviews & recommendations: ratings, reviews, AI-assisted review inputs, recommendation relationships, referral activity, experience tags, voice/text feedback, satisfaction responses
  • Event sponsorship: event details, sponsorship requests, location, descriptions, organizer information, business participation details
  • Communications: customer support messages, survey responses, emails, feedback, chat interactions

5.2 Information Collected Automatically

  • Device & technical: IP address, browser type, operating system, device identifiers, app version, mobile carrier, language settings, crash reports, diagnostics
  • Usage: pages viewed, features used, searches, clickstream data, timestamps, navigation paths, referral URLs, interaction data
  • Location: ZIP code, city/state, approximate geolocation from IP, optional device location if permission granted
  • Cookies & similar technologies: cookies, SDKs, local storage, web beacons, analytics tools, pixels, session tracking

5.3 Information From Third Parties

  • Google authentication services, payment processors, analytics providers, POS integrations, fraud prevention providers, AWS/cloud infrastructure, AI service providers, and advertising/attribution providers

6. How We Use Information

  • Platform operations: create and manage accounts, authenticate users, support profile toggling, manage multiple homes, organize household records, provide community features, enable sponsorship workflows
  • Verified review system: verify purchases, validate reviews, prevent fake reviews, confirm referral eligibility, support cashback validation
  • Rewards & referral programs: calculate cashback, validate rewards, manage referral relationships, prevent abuse, process sponsorship participation
  • Fraud prevention & security: detect duplicate receipts, identify suspicious activity, monitor abuse, investigate fraud, enforce policies, protect businesses and users
  • AI services & analytics: generate editable review drafts, summarize feedback, analyze sentiment, identify trends, generate business insights, improve fraud detection
  • Communications: account notifications, reminders, transactional messages, security alerts, billing notices, sponsorship updates, support responses (users may opt out of certain marketing communications)
  • Legal compliance: comply with laws, enforce agreements, respond to legal requests, protect rights and safety, resolve disputes

7. AI & Automated Processing

Users may provide keywords, ratings, tags, and voice/text input, and AI may generate editable review drafts. AI-generated reviews are not automatically published, may be edited by users, and are based only on user-provided inputs.

AI systems may analyze customer feedback, sentiment, ratings, trends, and referral performance to produce business insights. Automated systems may detect duplicate receipts, suspicious referral patterns, reward abuse, and flag suspicious activities. Users may contact us regarding disputes or account actions.

8. Verified Reviews & Incentivized Feedback

ReccoHub requires proof of purchase for reviews. Some reviews may be associated with cashback, points, referral rewards, or sponsorship incentives. Users acknowledge that incentivized feedback may exist, fraudulent reviews are prohibited, and manipulated transactions are prohibited. We may disclose when reviews are incentivized as required by law.

9. How We Share Information

9.1 With Businesses

Businesses may access customer reviews, referral information, transaction metadata, cashback validation information, customer insights, and recommendation analytics. Businesses do not receive raw payment card information.

9.2 With Service Providers

We may share information with vendors providing hosting, authentication, payment processing, cloud storage, analytics, AI processing, communications, fraud prevention, and customer support.

9.3 With Legal Authorities

We may disclose information when required by law, in response to subpoenas, court orders, government requests, investigations, or to protect rights and safety.

9.4 Business Transfers

Information may be transferred in connection with a merger, acquisition, restructuring, bankruptcy, financing, or sale of assets.

10. Payment Processing

Payments are processed by third-party providers such as Stripe. ReccoHub does not store full card numbers, CVV codes, or full payment credentials. Payment processors maintain their own privacy and security practices.

11. Data Retention

We retain information as necessary for platform operations, legal compliance, fraud prevention, financial records, dispute resolution, audit requirements, and security investigations. Retention periods may vary depending on account activity, legal requirements, billing obligations, and operational needs.

12. Security Measures

We implement reasonable safeguards including:

  • Encryption in transit and at rest
  • AWS security services
  • Access controls and IAM least-privilege access
  • Audit logging and security monitoring
  • Private storage systems
  • Fraud monitoring and vulnerability management

13. Children's Privacy

ReccoHub is not intended for children under 13. We do not knowingly collect information from children under 13. If discovered, such information may be deleted.

14. User Rights & Choices

Users may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of certain data
  • Export of eligible account information
  • Subscription changes
  • Communication preference updates

15. California Privacy Rights

California residents may have rights under applicable California privacy laws, including rights to know collected information, request deletion, request correction, and limit certain sharing activities. We do not sell personal information in exchange for monetary compensation.

16. Do Not Track

Browser "Do Not Track" signals may not be recognized consistently due to varying industry standards.

17. Third-Party Links & Services

ReccoHub may integrate with Google, Stripe, PayPal, Apple, AWS, OpenAI, analytics providers, POS systems, and sponsorship services. We are not responsible for third-party privacy practices.

18. International Users

ReccoHub is intended primarily for users in the United States. Information may be processed and stored in the United States.

19. Account Deletion

Users may request deletion by contacting support@reccohub.com. Certain information may be retained for fraud prevention, legal compliance, financial reporting, dispute resolution, and audit obligations.

20. Changes to This Policy

We may update this Privacy Policy periodically. Material changes may be communicated through email, app notifications, or website notices. Continued use after updates constitutes acceptance.

21. Disclaimer

This Privacy Policy is provided for informational purposes and does not constitute legal advice. House Code Green LLC recommends consultation with qualified legal counsel before production deployment and public release.

22. Contact Us

House Code Green LLC — ReccoHub Privacy Team

  • Email: support@reccohub.com
  • Website: https://www.reccohub.com
  • Mailing Address: 254 Chapman Rd, Ste 209, Newark, DE 19702, United States

23. Platform Integrity & Trust Principles

ReccoHub is built around verified customer experiences, trusted recommendations, responsible AI usage, transparent reward systems, fraud prevention, and community accountability. We may suspend or terminate accounts engaging in fake reviews, duplicate receipt submissions, manipulated referrals, abusive reward activity, fraudulent sponsorship activity, platform abuse, or policy violations.

24. User Consent

By using ReccoHub, users consent to the collection and processing of information described herein, receipt verification workflows, AI-assisted processing, fraud monitoring systems, referral validation systems, community recommendation functionality, sponsorship processing, business analytics generation, and applicable notifications and communications.

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